ServiceDesk Plus MSP at App Store analyse

App power index: 160 (based on ranks around App Stores today)
Business
Developer: Zoho Corporation
Price: 0 free
Current version: 5.6, last update: 6 months ago
First release : 28 Mar 2013
App size: 24.9 Mb
4.0 ( 2000 ratings )
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Estimation application downloads and cost

> 3.52k
Monthly downloads
~ $ 1.44k
Estimation App Cost


ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.

App features:

* Filter requests based on criteria such as unassigned, pending, open etc.

* View, create, edit and delete requests.

* Perform actions (pick up, assign, close, reply) for requests.

* Work log, notes and resolutions can be added/modified for each request.
Read more
# Term Store county Place Priority
1 zoho desk 4 ⭐️⭐️⭐️⭐️
2 msp Poland 12 ⭐️⭐️⭐️⭐️⭐️
3 msp app 14
Available in countries
Country Price
Canada free
China free
France free
Germany free
Italy free
Netherlands free
Portugal free
Spain free
Poland free
UK free
India free
Japan free
Korea, Republic Of free
Poland free
Russia free
Turkey free
USA free
Korea, Republic Of free
Ukraine free
Available for devices
iPhone4, iPad2Wifi, iPad23G, iPhone4S, iPadThirdGen, iPadThirdGen4G, iPhone5, iPodTouchFifthGen, iPadFourthGen, iPadFourthGen4G, iPadMini, iPadMini4G, iPhone5c, iPhone5s, iPadAir, iPadAirCellular, iPadMiniRetina, iPadMiniRetinaCellular, iPhone6, iPhone6Plus, iPadAir2, iPadAir2Cellular, iPadMini3, iPadMini3Cellular, iPodTouchSixthGen, iPhone6s, iPhone6sPlus, iPadMini4, iPadMini4Cellular, iPadPro, iPadProCellular, iPadPro97, iPadPro97Cellular, iPhoneSE, iPhone7, iPhone7Plus, iPad611, iPad612, iPad71, iPad72, iPad73, iPad74, iPhone8, iPhone8Plus, iPhoneX, iPad75, iPad76, iPhoneXS, iPhoneXSMax, iPhoneXR, iPad812, iPad834, iPad856, iPad878, iPadMini5, iPadMini5Cellular, iPadAir3, iPadAir3Cellular, iPodTouchSeventhGen, iPhone11, iPhone11Pro, iPadSeventhGen, iPadSeventhGenCellular, iPhone11ProMax, iPhoneSESecondGen, iPadProSecondGen, iPadProSecondGenCellular, iPadProFourthGen, iPadProFourthGenCellular,

Latest version ServiceDesk Plus MSP: 5.6

- The Billing Work Log feature for Request with Charge Per Hour Contract has been supported from server build 14200
- Include non-operational hours option has been supported in the Work Log from server build 13000
- Is Billable option is now available for all work logs

Apps Changes History:
  • 6 months ago: New App Version 5.5 ☛ 5.6