This is the same review I wrote for your other app - mcabs. Why dont you combine the two apps and have a selection whether we want TCS or silver service rather than have 2 separate apps? App does what it says - hasnt failed me yet but could do with some extra features: - when selecting pick up and drop off destinations, how about letting me type the city names instead of scrolling through a huge list each time - how about function to email booking confirmations? - how about function to let me see current booking - how about function to let me cancel current booking - how about function to see when cab is on its way - how about letting me see previous bookings and select same as before so I dont need to redo all the same booking details each time (especially helpful when I keep booking to go to the airport from home) Would be good to see some of these in a future update, right now app is extremely basic. Still good, but could be much better.
Estimation application downloads and cost
Description
The Silver Service app makes it easy to book a taxi, track your cab, pay and be on your way. Better still, our prices never surge. In fact, when you book a taxi through the Silver Service app, you get a price guarantee. The price you see when you book is the price you pay.
Take the safe option.
Silver Service sets the standard for security. There are multiple safety cameras in every taxi, your details are kept private in the app and you can connect to our Australian call centre with just one tap, 24/7.
No surge price - ever.
No matter what day of the week or time of day you book a taxi with Silver Service, our prices never surge. It’s a fairer fare.
Price guarantee.
Book in the app and the price you’re quoted when you get in is the price you pay at your destination. Guaranteed. The Price Guarantee is only available in selected locations.
Choose your Driver.
The MyDriver feature in the Silver Service app lets you save your favourite taxi drivers and request them for your next trip.
Silver Service delivers.
If you’ve got a precious delivery that can’t wait, send it in a Silver Service taxi. We’ll get it there.
Silver Service screenshorts
ASO analyse Silver Service app for iPhone and iPad
Competitors of Silver Service application
Application availability
Available in countries
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| Poland | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Korea, Republic Of | free |
| Ukraine | free |
Available for devices
iPhone4, iPad2Wifi, iPad23G, iPhone4S, iPadThirdGen, iPadThirdGen4G, iPhone5, iPodTouchFifthGen, iPadFourthGen, iPadFourthGen4G, iPadMini, iPadMini4G, iPhone5c, iPhone5s, iPadAir, iPadAirCellular, iPadMiniRetina, iPadMiniRetinaCellular, iPhone6, iPhone6Plus, iPadAir2, iPadAir2Cellular, iPadMini3, iPadMini3Cellular, iPodTouchSixthGen, iPhone6s, iPhone6sPlus, iPadMini4, iPadMini4Cellular, iPadPro, iPadProCellular, iPadPro97, iPadPro97Cellular, iPhoneSE, iPhone7, iPhone7Plus, iPad611, iPad612, iPad71, iPad72, iPad73, iPad74, iPhone8, iPhone8Plus, iPhoneX, iPad75, iPad76, iPhoneXS, iPhoneXSMax, iPhoneXR, iPad812, iPad834, iPad856, iPad878, iPadMini5, iPadMini5Cellular, iPadAir3, iPadAir3Cellular, iPodTouchSeventhGen, iPhone11, iPhone11Pro, iPadSeventhGen, iPadSeventhGenCellular, iPhone11ProMax, iPhoneSESecondGen, iPadProSecondGen, iPadProSecondGenCellular, iPadProFourthGen, iPadProFourthGenCellular,Versions and releases
Latest version Silver Service: 9.7.58
- New: you can now pay in app with PayPal
- Bug fixes and performance improvements
The Silver Service app is regularly updated so you receive a state of the art experience every time.
Your feedback is important to us, please send any suggestions, issues or accolades to [email protected]
Apps Changes History:
- 6 months ago: New App Version 9.7.50 ☛ 9.7.58
Reviews
Ok, much room for improvement
Dont rely on it.
Used it for first time. All worked ok and confirmed. Taxi never turned up. Rang call centre, no booking. Result late to airport.
Reflects poorly not only the company, but for Apple also
Booked cab. With an infant seat. Neither arrived! Late to airport. Spoke to silver service staff - who were uninterested, unmotivated, incompetent (they work at a cab call centre- what did I expect?) & were embarrassingly unhelpful. Hardly anything silver about their lack o service, cab or iPhone app. Avoid company at all costs.
Rubbish App, Rubbish Service
This is the worst app combined with the worst service. In regards to the service, the taxi didnt show up twice in three days. The first time I thoguht it was a system mistake. The app firstly says they will SMS you on approach - they never did. Secondly , the app is terribly designed. It really should be saving some favourite locations. For instance , it should save your home address or let you save multipel favourite addresses so you dont have to keep typing it in. I was appalled by the chocking app, appallled even more by the shocking service.
Bad User Experience
Never got alert taxi was coming, called base after 30 mins and they hung up on me. Bad, bad, bad
Convinent
Wow just moved here from the gong. Pretty cool app for decent quality cabs
Old App Was Better
The new app doesnt allow you to select important or frequent destinations like "airport" from the list. It also crashed three times while I was making a booking.
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