Desk.com at App Store analyse

App power index: 250 (based on ranks around App Stores today)
Business Productivity
Developer: salesforce.com
Price: 0 free
Current version: 3.3.3, last update: 6 years ago
First release : 14 Jul 2012
App size: 34.56 Mb
4.0 ( 9360 ratings )
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Estimation application downloads and cost

> 5.5k
Monthly downloads
~ $ 2.25k
Estimation App Cost


Whether youre on the road or just in the conference room, the Desk app will help you stay on top of customer issues, collaborate with your team, and track and respond to cases. Its that easy and its always safe and secure.

Use this completely redesigned Desk native app from your iPhone or iPad and never lose touch with your customers, even when you’re on the go.

Features:
• Free app synced to your Desk site
• Compatible with iPhone and iPad
• View all of your customer inquiries
• Check in on your support queues
• Reply and resolve customer requests
• Search for cases, companies or customers
• Swipe to resolve cases
• Add internal notes for only colleagues to see
• Add quick replies and actions (called macros) to cases
• Set case status and priority
• Assign cases to agents and groups
• Detailed customer information
• Push notifications alert you about new cases
Read more
# Term Store county Place Priority
1 salesforce.com 16 ⭐️⭐️⭐️⭐️
Available in countries
Country Price
Canada free
China free
France free
Germany free
Italy free
Netherlands free
Portugal free
Spain free
Poland free
UK free
India free
Japan free
Korea, Republic Of free
Poland free
Russia free
Turkey free
USA free
Korea, Republic Of free
Ukraine free
Available for devices
iPhone4, iPad2Wifi, iPad23G, iPhone4S, iPadThirdGen, iPadThirdGen4G, iPhone5, iPodTouchFifthGen, iPadFourthGen, iPadFourthGen4G, iPadMini, iPadMini4G, iPhone5c, iPhone5s, iPadAir, iPadAirCellular, iPadMiniRetina, iPadMiniRetinaCellular, iPhone6, iPhone6Plus, iPadAir2, iPadAir2Cellular, iPadMini3, iPadMini3Cellular, iPodTouchSixthGen, iPhone6s, iPhone6sPlus, iPadMini4, iPadMini4Cellular, iPadPro, iPadProCellular, iPadPro97, iPadPro97Cellular, iPhoneSE, iPhone7, iPhone7Plus, iPad611, iPad612, iPad71, iPad72, iPad73, iPad74, iPhone8, iPhone8Plus, iPhoneX, iPad75, iPad76, iPhoneXS, iPhoneXSMax, iPhoneXR, iPad812, iPad834, iPad856, iPad878, iPadMini5, iPadMini5Cellular, iPadAir3, iPadAir3Cellular, iPodTouchSeventhGen, iPhone11, iPhone11Pro, iPadSeventhGen, iPadSeventhGenCellular, iPhone11ProMax, iPhoneSESecondGen, iPadProSecondGen, iPadProSecondGenCellular, iPadProFourthGen, iPadProFourthGenCellular,