Good app but crash when trying to open a customer ticket
Estimation application downloads and cost
Description
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Read more
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Freshdesk screenshorts
ASO analyse Freshdesk app for iPhone and iPad
| # | Term | Store county | Place | Priority |
|---|---|---|---|---|
| 1 | freshdesk | 1 | ⭐️⭐️⭐️⭐️ | |
| 2 | fresh desk | 1 | ⭐️⭐️⭐️⭐️ |
Competitors of Freshdesk application
| # | App | Common words |
|---|---|---|
| 1 | Freshservice | 5 |
| 2 | Freshsales | 5 |
| 3 | Freshchat | 5 |
| 4 | Fresh To Desk | 5 |
| 5 | Freshteam by Freshworks | 5 |
| 6 | Forestway Fresh | 5 |
| 7 | Hippo Chat Support | 4 |
| 8 | Teamwork Desk | 3 |
| 9 | GoToAssist - Service Desk | 3 |
| 10 | 7 Habits of Highly Effective People HeroNotes | 2 |
| 11 | Freshcaller | 1 |
| 12 | talkoo | 1 |
Application availability
Available in countries
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| Poland | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Korea, Republic Of | free |
| Ukraine | free |
Available for devices
iPhone4, iPad2Wifi, iPad23G, iPhone4S, iPadThirdGen, iPadThirdGen4G, iPhone5, iPodTouchFifthGen, iPadFourthGen, iPadFourthGen4G, iPadMini, iPadMini4G, iPhone5c, iPhone5s, iPadAir, iPadAirCellular, iPadMiniRetina, iPadMiniRetinaCellular, iPhone6, iPhone6Plus, iPadAir2, iPadAir2Cellular, iPadMini3, iPadMini3Cellular, iPodTouchSixthGen, iPhone6s, iPhone6sPlus, iPadMini4, iPadMini4Cellular, iPadPro, iPadProCellular, iPadPro97, iPadPro97Cellular, iPhoneSE, iPhone7, iPhone7Plus, iPad611, iPad612, iPad71, iPad72, iPad73, iPad74, iPhone8, iPhone8Plus, iPhoneX, iPad75, iPad76, iPhoneXS, iPhoneXSMax, iPhoneXR, iPad812, iPad834, iPad856, iPad878, iPadMini5, iPadMini5Cellular, iPadAir3, iPadAir3Cellular, iPodTouchSeventhGen, iPhone11, iPhone11Pro, iPadSeventhGen, iPadSeventhGenCellular, iPhone11ProMax, iPhoneSESecondGen, iPadProSecondGen, iPadProSecondGenCellular, iPadProFourthGen, iPadProFourthGenCellular,Versions and releases
Latest version Freshdesk: 8.7
Freshdesk Support Desk is now Freshdesk.
Apps Changes History:
- 7 months ago: New App Version 8.5 ☛ 8.7
Reviews
App crash
Awesome tool and features
I use freshdesk now for many years and I used it in different companies for building and organizing customer support. The web tool is amazing and the app for IPhone and iPad are completely enough to solve easy tickets with automated scenarios or canned responses on the go. Free version of the tool is enough for most of the cases but when you grow you are happy to have a tool you can rely on and you never get good stuff for free. So its totally worth it. Thank you!
Dont update
Cant log on since I updated.
By far the best help desk platform
The Freahdesk platform, and the app for iOS, is fantastic. Every update makes it better and better.
Very great !
Freshdesks best solution for your custumer relation. Really !
Plantage de lapplication
Très bonne app, très pratique et simple dutilisation.gros bémol néanmoins, lapplication crash à chaque fois que jessaie de consulter des tickets ou de changer de filtres
Forget it. It dont work in the moment
It is not possible to save changes. The App is useless.
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