Estimation application downloads and cost
Description
The i-net HelpDesk is the service management solution for SMEs. Suitable for internal support, an ITIL service desk or ticketing system for the external customer support.
This app is specifically designed for supporters during mobile use. They can thus be directly at the customer site and view support tickets. You can also define your own filters to see precisely the tickets you need and perform actions on these tickets such as Close or Edit.
i-net HelpDesk Mobile 2.0 is the successor app and has been rewritten from scratch with the latest Apple technologies. It will be continually receiving new features and improvements in the coming weeks and months.
・Attention: In order to use the full potential of the app, youll need the i-net HelpDesk server which can be obtained from our website.
・・・ Functions of the mobile i-net HelpDesk ・・・
・Show ticket lists as defined by ticket views - a new concept for dynamically generating ticket lists based on filters
・Log in as Supporter or Dispatcher
・Access to jobs according to configured rights
・Display details of the orders, including the processing steps
・Display of formatted text in the processing steps
・Preview of Requests
・View and export ticket attachments
・Perform actions on Requests such as Close or Edit
・Set a due date or an effort estimation for ticket actions
・・・ Prerequisites ・・・
To use the mobile i-net HelpDesk you need a wireless- or internet-connection (eg via VPN) to reach your i-net HelpDesk server.
・・・ Check out the i-net HelpDesk server ・・・
You can try the mobile i-net HelpDesk simple and free. We offer you a demo instance on the internet that can be selected in the app at startup.
If you want to test your own i-net HelpDesk server internally, and with your data, you can download the software for free from our website www.inetsoftware.de/de/helpdesk. This server license will be limited to 60 days and has no restrictions during this period.
・・・ Support ・・・
We are always available for questions, suggestions and any problems you may encounter! You can reach us by email directly from the "More" button in the app or at [email protected].
During the 60-day trial period of the i-net HelpDesk server, you will also receive free telephone support.
Read more
This app is specifically designed for supporters during mobile use. They can thus be directly at the customer site and view support tickets. You can also define your own filters to see precisely the tickets you need and perform actions on these tickets such as Close or Edit.
i-net HelpDesk Mobile 2.0 is the successor app and has been rewritten from scratch with the latest Apple technologies. It will be continually receiving new features and improvements in the coming weeks and months.
・Attention: In order to use the full potential of the app, youll need the i-net HelpDesk server which can be obtained from our website.
・・・ Functions of the mobile i-net HelpDesk ・・・
・Show ticket lists as defined by ticket views - a new concept for dynamically generating ticket lists based on filters
・Log in as Supporter or Dispatcher
・Access to jobs according to configured rights
・Display details of the orders, including the processing steps
・Display of formatted text in the processing steps
・Preview of Requests
・View and export ticket attachments
・Perform actions on Requests such as Close or Edit
・Set a due date or an effort estimation for ticket actions
・・・ Prerequisites ・・・
To use the mobile i-net HelpDesk you need a wireless- or internet-connection (eg via VPN) to reach your i-net HelpDesk server.
・・・ Check out the i-net HelpDesk server ・・・
You can try the mobile i-net HelpDesk simple and free. We offer you a demo instance on the internet that can be selected in the app at startup.
If you want to test your own i-net HelpDesk server internally, and with your data, you can download the software for free from our website www.inetsoftware.de/de/helpdesk. This server license will be limited to 60 days and has no restrictions during this period.
・・・ Support ・・・
We are always available for questions, suggestions and any problems you may encounter! You can reach us by email directly from the "More" button in the app or at [email protected].
During the 60-day trial period of the i-net HelpDesk server, you will also receive free telephone support.
i-net HelpDesk Mobile 2.0 screenshorts
ASO analyse i-net HelpDesk Mobile 2.0 app for iPhone and iPad
| # | Term | Store county | Place | Priority |
|---|---|---|---|---|
| 1 | i-net helpdesk | 2 | ||
| 2 | i-net software gmbh | 3 | ||
| 3 | imobile softwares | 17 |
Competitors of i-net HelpDesk Mobile 2.0 application
| # | App | Common words |
|---|---|---|
| 1 | i-net HelpDesk - mobiler Zugriff auf Ihr Ticketsystem | 24 |
| 2 | i-net Clear Reports | 10 |
| 3 | iMobile地图编辑 | 9 |
| 4 | iMobile车辆监控 | 9 |
| 5 | iMobile态势标绘 | 9 |
| 6 | iMobile空间分析 | 9 |
| 7 | iMobile消息总线 | 9 |
| 8 | iMobile地图查询 | 9 |
| 9 | iMobile地图导航 | 9 |
| 10 | iMobile地图显示 | 9 |
| 11 | Paper Trash Champ - Toss Paper to Bin | 6 |
| 12 | Crazy Bird Hunter : Bow & Arrow Hunting | 6 |
| 13 | Follow the FootStep on the Tile | 6 |
| 14 | I Catch Birds | 6 |
| 15 | Farkle Ultimate - Free Casino Game | 6 |
| 16 | Bunny Battle Royale | 6 |
| 17 | One Mind ,Two Fingers | 6 |
| 18 | Cricket Highlights 2011 | 6 |
| 19 | iMobile可视化 | 2 |
| 20 | iMobile 室内导航 | 2 |
| 21 | iMobile GL切片 | 2 |
| 22 | Psychic Vision: Live Streaming | 1 |
| 23 | i7-MVS i7 Mobile Video Software | 1 |
| 24 | Profound UI | 1 |
| 25 | I'm InTouch GoMail | 1 |
| 26 | Presto Mobile | 1 |
| 27 | COM21 | 1 |
| 28 | JLL Mobile | 1 |
Application availability
Available in countries
| Country | Price |
|---|---|
| Canada | free |
| China | free |
| France | free |
| Germany | free |
| Italy | free |
| Netherlands | free |
| Portugal | free |
| Spain | free |
| Poland | free |
| UK | free |
| India | free |
| Japan | free |
| Korea, Republic Of | free |
| Poland | free |
| Russia | free |
| Turkey | free |
| USA | free |
| Korea, Republic Of | free |
| Ukraine | free |
Available for devices
iPad2Wifi, iPad23G, iPhone4S, iPadThirdGen, iPadThirdGen4G, iPhone5, iPodTouchFifthGen, iPadFourthGen, iPadFourthGen4G, iPadMini, iPadMini4G, iPhone5c, iPhone5s, iPadAir, iPadAirCellular, iPadMiniRetina, iPadMiniRetinaCellular, iPhone6, iPhone6Plus, iPadAir2, iPadAir2Cellular, iPadMini3, iPadMini3Cellular, iPodTouchSixthGen, iPhone6s, iPhone6sPlus, iPadMini4, iPadMini4Cellular, iPadPro, iPadProCellular, iPadPro97, iPadPro97Cellular, iPhoneSE, iPhone7, iPhone7Plus, iPad611, iPad612, iPad71, iPad72, iPad73, iPad74, iPhone8, iPhone8Plus, iPhoneX, iPad75, iPad76, iPhoneXS, iPhoneXSMax, iPhoneXR, iPad812, iPad834, iPad856, iPad878, iPadMini5, iPadMini5Cellular, iPadAir3, iPadAir3Cellular, iPodTouchSeventhGen, iPhone11, iPhone11Pro, iPadSeventhGen, iPadSeventhGenCellular, iPhone11ProMax, iPhoneSESecondGen, iPadProSecondGen, iPadProSecondGenCellular, iPadProFourthGen, iPadProFourthGenCellular,Other apps from i-net software GmbH
Similar apps
