LiveAgent at App Store analyse

App power index: 160 (based on ranks around App Stores today)
Business Productivity
Developer: Quality Unit s.r.o.
Price: 0 free
Current version: 2.5.6, last update: 1 year ago
First release : 19 Jun 2013
App size: 6.05 Mb
4.0 ( 3680 ratings )
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Estimation application downloads and cost

> 3.52k
Monthly downloads
~ $ 1.44k
Estimation App Cost


LiveAgent is the only customer support app that you will ever need. Helpdesk, Ticketing, Automation, Live chat, Call center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like Mailchimp, Highrise, AWeber, Google Analytics and 50+ more

LiveAgent for iOS - Full customer support in your hand. Solve tickets, chat and be more productive on-the-go!

Main features:
- Chats and chat push notifications
- Resolve, Transfer and respond to tickets
- Use preset filters to organize your tickets
- See tags, notes and departments for every ticket

LiveAgent server side supported version:
5.17.23.1 or higher
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Available in countries
Country Price
Canada free
China free
France free
Germany free
Italy free
Netherlands free
Portugal free
Spain free
Poland free
UK free
India free
Japan free
Korea, Republic Of free
Poland free
Russia free
Turkey free
USA free
Korea, Republic Of free
Ukraine free
Available for devices
iPhone4, iPad2Wifi, iPad23G, iPhone4S, iPadThirdGen, iPadThirdGen4G, iPhone5, iPodTouchFifthGen, iPadFourthGen, iPadFourthGen4G, iPadMini, iPadMini4G, iPhone5c, iPhone5s, iPadAir, iPadAirCellular, iPadMiniRetina, iPadMiniRetinaCellular, iPhone6, iPhone6Plus, iPadAir2, iPadAir2Cellular, iPadMini3, iPadMini3Cellular, iPodTouchSixthGen, iPhone6s, iPhone6sPlus, iPadMini4, iPadMini4Cellular, iPadPro, iPadProCellular, iPadPro97, iPadPro97Cellular, iPhoneSE, iPhone7, iPhone7Plus, iPad611, iPad612, iPad71, iPad72, iPad73, iPad74, iPhone8, iPhone8Plus, iPhoneX, iPad75, iPad76, iPhoneXS, iPhoneXSMax, iPhoneXR, iPad812, iPad834, iPad856, iPad878, iPadMini5, iPadMini5Cellular, iPadAir3, iPadAir3Cellular, iPodTouchSeventhGen, iPhone11, iPhone11Pro, iPadSeventhGen, iPadSeventhGenCellular, iPhone11ProMax, iPhoneSESecondGen, iPadProSecondGen, iPadProSecondGenCellular, iPadProFourthGen, iPadProFourthGenCellular,
Bof

Stabilité plus que moyenne rendant ingérable la veille du livechat, dommage le principe est bon mais la réalisation plus que moyenne. Jespère que les futures versions solutionneront le problème.

Feature set is inadequate

Ok. The App works. But the feature set leaves much to be desired, based on the desktop version. Much needs tonhappen before this becomes a viable mobile tool for us.

Login not possible

I am not able to log in. Please fix that!

Cant get it to work

First login problems. Then unexpected logout. When I want to turn on the chat, it does not keep the setting. So I couldnt get it to work at all. Another minus is that the interface isnt giving even the most important information. For example you cant see if your chat is live or not. You have to go to the website to find out.

Nice update

The update is very nice. Well done. Have not tried push yet or chat feature but so far the app looks solid. Would love the ability to see who is online and be able start a chat with an invitation. Otherwise nice update.

Terrible!

The app never goes past loading point. It is awful!

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