Nilex Mobile Helpdesk at App Store analyse

App power index: 220 (based on ranks around App Stores today)
Business
Developer: Nilex AB
Price: 0 free
Current version: 8.95.2002.1, last update: 6 years ago
First release : 03 Oct 2010
App size: 10.4 Mb
4.2 ( 3552 ratings )
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Estimation application downloads and cost

> 4.84k
Monthly downloads
~ $ 1.98k
Estimation App Cost


Manage your IT helpdesk when you’re on the go!

Nilex Mobile Helpdesk enables you to respond to service requests anywhere, anytime. Whether you’re on the road or simply away from a computer, Nilex Mobile Helpdesk gives you the flexibility you need to deliver superior helpdesk support from anywhere in the world.

With the trademark simplicity and ease-of-use of Nilex Enterprise Helpdesk, the Nilex Mobile Helpdesk App allows you to:

• View cases assigned to you or your team
• Create new cases
• Easily filter and sort the case list per field to access the exact information you need
• Update the status, priority, position, due date, request user, and many other fields in the case
• Read and send e-mails from within the app
• Find and/or set case position on the map, follow movement or find closest handlers, discover case CIs on map and more (license for Positioning needed).
• Take and attach images to the case
• Read attached files
• Add spare parts and other costs, ready for invoicing
• Easily navigate between views in an interface that’s specially designed for your device
• Secured encrypted connection

Nilex Mobile Helpdesk App is a free application included in Nilex Enterprise Mobile Helpdesk. Nilex Enterprise is specially designed to help you automate your IT processes and work more efficiently. Its suite of fully-integrated modules includes Helpdesk, Asset Management, Monitoring, Reports & Analysis, and an entire package built on ITIL best practices. With scalable editions for businesses of any size, NilexPlus enables IT professionals to maximize the success of their IT infrastructure.

Stay on track, in-the-know, and improve your IT performance with Nilex Enterprise. IT’s that simple!

Disclamer: Continued use of GPS running in the background can dramatically decrease battery life. You can always turn off location service for Nilex Helpdesk Mobile in Settings, Privacy, Location Services.

For more information about Nilex Mobile Helpdesk App, and other products in the Nilex Enterprise suite, please visit our homepage!
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Available in countries
Country Price
Canada free
China free
France free
Germany free
Italy free
Netherlands free
Portugal free
Spain free
Poland free
UK free
India free
Japan free
Korea, Republic Of free
Poland free
Russia free
Turkey free
USA free
Korea, Republic Of free
Ukraine free
Available for devices
iPhone3GS, iPhone4, iPodTouchFourthGen, iPad2Wifi, iPad23G, iPhone4S, iPadThirdGen, iPadThirdGen4G, iPhone5, iPodTouchFifthGen, iPadFourthGen, iPadFourthGen4G, iPadMini, iPadMini4G, iPhone5c, iPhone5s, iPadAir, iPadAirCellular, iPadMiniRetina, iPadMiniRetinaCellular, iPhone6, iPhone6Plus, iPadAir2, iPadAir2Cellular, iPadMini3, iPadMini3Cellular, iPodTouchSixthGen, iPhone6s, iPhone6sPlus, iPadMini4, iPadMini4Cellular, iPadPro, iPadProCellular, iPadPro97, iPadPro97Cellular, iPhoneSE, iPhone7, iPhone7Plus, iPad611, iPad612, iPad71, iPad72, iPad73, iPad74, iPhone8, iPhone8Plus, iPhoneX, iPad75, iPad76, iPhoneXS, iPhoneXSMax, iPhoneXR, iPad812, iPad834, iPad856, iPad878, Watch4, iPadMini5, iPadMini5Cellular, iPadAir3, iPadAir3Cellular, iPodTouchSeventhGen, iPhone11, iPhone11Pro, Watch5, iPadSeventhGen, iPadSeventhGenCellular, iPhone11ProMax, iPhoneSESecondGen, iPadProSecondGen, iPadProSecondGenCellular, iPadProFourthGen, iPadProFourthGenCellular,