STEP HELPER at App Store analyse

STEP Remote Helper is a solution that allows customers to quickly and conveniently receive remote support through an agent. Now get remote support from agents who have identified issues directly in real time.

main function:
- Easy access to an agent by entering a 4-digit number
- Real-time transmission of the screen of the device
- Even if the app goes to the background state, the screen continues to be sent
- A function that an agent can check the information and system status of the remote support device in real time and provide assistance

Customers can conveniently receive remote support by simply entering an access number and pressing Connect. A screen is transmitted from the customers device, and the agent can check the information and system status of the supported device in real time. All these actions are performed with the consent of the customer.

Now, solve the problem easily and simply.

Simple to use:
1) Download and install the STEP Remote Helper app and run it.
2) Enter the access number you received from the agent and press Connect.
3) After remote connection with a counselor, you will receive the necessary support.
4) Ends after completing remote support.